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  • I came home to discover a water leak in my home. A Service Plus Plumbing truck was down the street so I dashed down to it and Matthew came walking up to his truck. I was on the phone to his office and then just spoke to him. I told him I had water coming from someplace, but couldn't see where. He finished what he was doing on the current job and popped right over. Took him about 30 minutes to find the source of the leak inside a wall. Since I wasn't on his schedule he couldn't fix it right then, but he left me "safe" and arranged to come back the next day. The next day he was EARLY to the job! When does that happen? LOL! He got right to work, got the repair done, water on, and was off to the next job. He was really a great guy, very nice and was willing to explain things so I knew exactly what was happening. Although I had no opportunity to go out to bid for a price on an emergency like this, I do feel it was very fair, and especially since he was willing to just come to my house without an appointment, and rescue my emergency. Damage could have been a lot worse without Matthew and his company's willingness to help right away. Hat's off to Matthew and Service Plus Plumbing. They will be the go to folks of all of my future plumbing needs. And I should also mention that Brandy, their office "technician" was also very nice!
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