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  • Panera Bread has made a HUGE mistake in their handling of the Paradise buyout. Most of us that grew up with Paradise loved it for various reasons. The Chicken salad sandwich with their sweet bread was to die for. And, you got a free chocolate chip cookie. Well, no more! Panera has totally screwed up the experience. Our chicken salad sandwich was very, very salty and didn't even taste like the original. The bread has now been substituted with some inferior crap of Panera's design - TERRIBLE. The west is a niche environment and should not be treated as a typical "takeover" investment. As far as retaining old customers, Panera will fail. These idiots need to know their customer base before waving a wand and ruining the experience. This will be our last visit.
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