Let me start by saying that when I was there, the place was staffed by teenagers and one angry grown man. I watched a woman wait for a smoothie, one smoothie, for about 15 minutes before she got up and asked about her smoothie status. She was already waiting when we came in so I don't know how long she was waiting before that. What I do know is that when she talked to the cashier he put on a blank face and looked around. Someone else asked him if she ordered a Beach Blast or something like that. He then looked at her and asked if she ordered a Beach Blast. She said yes. Then the other employee said to the cashier it's in the fridge. "The ffridge?" the befuddled cashier inquired. With a deep sigh the other employee walked over to "the fridge" and pulled out "the smoothie". She handed it to the cashier. The cashier handed it to the customer. The customer asked why they didn't call her name and she cashier shrugged and said, we lost the tag. When the customer asked how long it had been sitting there the answer was another shrug. Not a single apology was to had today my friend. I'd ordered a banana smoothie. "Just banana?" I was asked? "Yep!" was my enthusiastic answer. "No sugar?" was the next puzzled question. "Well, yes, sugar, whatever you normally do like strawberry banana but no strawberry."
When I got my smoothie it was only full 2/3rds of the way. I must have had a funny look on my face because the girl that handed it to me said it's short because there's no strawberry. Which makes no sense because it isn't like they shorted what they asked me to pay them. But rather than argue with kids I headed out the door.
I will say, delicious smoothie. Maybe once they get their act together I will go back but for now, I'm all set with paying full price for 2/3rds of a smoothie no matter how yummy it is.