I came in for a pedicure and was able to get seated right away. The lady asked if the water was good I told her it was a bit cold. She said OK never did anything about it. I asked her to clean the areas of the side toenail. She said she didn't want to hurt me. I had to demonstrate to her how to clean the area without hurting me. She ended up making me bleed. My polish was crap and Service was horrible. She then started talking in her own language to her coworkers and they all just stared at me it was obvious she wasn't happy with the things I asked for. So if you want even OK customer service do not come to this place.