The staff at this location is great! They are super nice and helpful. I made my first Lulu purchase at this location a few months back and went in clueless with no idea what I wanted or what size I needed, which can be intimidating. The girls that helped me were super nice and knowledgeable of their store. Today I returned something that didn't quite fit right (because I was too lazy to try it on). They made the return hassle free. This store is worth the price tag, not only because of the quality of the clothing, but also because of the shopping atmosphere the employees create.