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  • So yet again we are facing another delay in our order. Judging by the reviews, from which I'm feeling regretful not taking Into account before my purchase, these "Delays" happen quite often. I don't understand how Ashley Furniture is running it's business but I refuse to be another customer subjected to this unorganized manufacturing. When I first purchased my $1,900 living room set, I was initially mislead that everything was available to be shipped with exception of our large couch, that this specific item was "back ordered". So if it was ok, the shipment won't take 2 weeks like the rest of the furniture, but a month to have the specific couch produced. So we decided to wait the month and have all our furniture delivered together. A month came. I received another call to update us that my couch was still unavailable and our furniture would be delayed for another week. At this point I tossed out my furniture to get ready for our new furniture. So now I'm stuck with no furniture, more days to wait for our furniture to be delivered, and an empty apartment where I am suppose to host my daughter's 4th birthday party. Brilliant right? No where for our guest to sit. 2 days later I receive a call from a representative insuring me my full order was to arrive shipped to my apartment on the 10th. It is the 7th, our delivery is to be here in 3 days. So ok cool, FINALLY my furniture will be here. But I spoke to soon, I receive yet another call to inform me everything is ready to go except for my Accent Chair and rug, items that have been ready to be shipped since I placed my order. Which doesn't make any sense. I need someone of high management to contact me as soon as possible. I am ready to sink in further and seek out legal authority with this common issue wig Ashley Furniture, and I have been patient enough. I cannot wait anymore for my furniture.
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