When Jamie (pharmacy manager) went on maternity leave last fall I had a bad feeling things were gonna go wrong here. And they did....to the point Jamie ended up quitting shortly after returning from leave & the pharmacy techs quit also!!
Mona. Mona Mona Mona. How I loathe thee.
From September to January you screwed up my prescriptions AND screwed with my insurance by NOT paying attention to written prescriptions I gave to you. Personally. My schedule 3s....you IGNORED & didn't fill leaving yourself to scramble on a Saturday to fill them when you had a week to verify it. During that week you ignored my script, my health plan reset meaning instead of paying $00 for my scripts I had to pay full price bc my deductible hadn't been met. All you said was "Sorry."
I had foot surgery in September. I stood at the window with my foot in a boot & crutches and you had the nerve to ask my doctor why she wrote me for 2 schedule 3s and then asked which foot did I have surgery on. Not only are you a blind idiot....you're stupid, thinking YOU can violate HIPAA & then get bitchy with my doc when they refuse to violate HIPAA. You're a pharmacist, not my doctor. It's none of your business why I am written for a schedule 3, or for any other drug.
Now that Jamie is gone & Mona is in charge....I fired this location & transferred my stuff to Vons. I got $75 in Vons gift cards to do it too.
Update 5/2017
Well....nice to see Mark back. Unfortunately this pharmacy is no longer the top notch place it once was. The turn over here is unbelievable. Sorry pharmacy peeps...my script should be filled immediately if I am waiting, not put at the bottom of the stack, behind those who aren't expecting to pick up for several hours. These people have no common sense & little if any service abilities.