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  • Atrocious customer service. Both store clerks were as uninterested in helping us as they could possibly be. Asked for a particular shoe model and size, and you would think we asked them to go to Venetian and bring us a pair from the store over there. In the middle of retrieving the box with the shoes, the clerk decided to switch to another customer who was just browsing and entertain her questions while my wife was waiting to try on the shoes. No sizing, no assistance, nothing. Here is the box, try it on and don't bother me. Oh, you are half size? Too bad, we don't have your size. Nope. Not another model either. "How about other stores in town?" Looks at the computer for a split second: nope, your size isn't available, kthxbye. Well, screw you, too. Went to the Louboutin store at Crystal Shops, and it was a world of difference. Helpful staff, the size we needed was in stock, and we were all set in under half an hour. Save yourself the pain and skip this location.
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