I dealt with Mr. Savas on the pre-owned side of things to get into my 2011 Audi A4 Quattro. As my first "new" car purchase, it was a pleasurable experience. I did give him a hard time about the payments but in the end he and the gentleman in the finance department (forgot his name, but he was so kind!) got me out the door with acceptable terms.
All in all, good experience. I'll definitely consider them in the future when I decide to move on from the Audi.