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| - It pains me to write this, but I have to. I've been to carmines before, and I always get the mulberry street sub (which I love). However, the food might not be enough for me to come back.
I went today with my husband and daughter (who is a first time carmines eater), and from the beginning I could tell it wasn't going to be a good dining experience.
We sat down at a table. We weren't greeted until around ten minutes. When we were finally greeted, all the waitress said was, "are you guys ready"..... not a hello, or an apology for the wait. Anyways, we ordered our food. Not once were we asked if we would like a refill on our drinks, or a "your food should be right out."
Our food arrived and we must of said thank you to the waitress at least three times without a reply. again, I loved my sub. Unfortunately, we weren't asked how our food was or if we needed anything after we got our food. When we were done eating, I was only asked if I wanted a box, when we clearly needed at least two boxes. I'm not positive on this, but I did see two other tables get their food boxes for them. Which is extremely disappointing.
The check was then dropped off and again with the poor customer service, no "thank you" or "have a great evening" "how was your food."...
I hope the service can be improved so other customers do not have to experience what we did tonight.
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