For starters I have to say overall I like this place. My first vsit was a bit rough but I gage it another try and since I have become a regular. Hanna does my gel mani and pedi every two weeks and she is great. She is very detail orientated and really goes that extra mile. The front desk staff has gotten a little better in the begining the reviews regarding their attitudes were spot on there are new faces there now and they are more friendly. Having an appointment is a must as they are very busy. I also like how they guaranty their work alot of nail salons tell u your S.O.L. if your mani chips the next day. So over all they are great I would just say their front desk people are good now but could be better that is the only reason they got four stars and not five.