It's called service and this dealership specializes in it! I've been going here for several years and I've yet to experience anything other than top service from the service department. This place is loaner car central, but even if I decide to wait, they've never had me wondering if they knew I were there. The staff is unreal! Once you pull up they're right there helping you out of the car, calling you by name, escorting you to your service person for the day, etc. They definitely know how to take care of their customers, free car wash, fully stocked snack room, plush waiting area and a room for kids. The prices seem to have gone up but you can occasionally run across a discount.