I usually don't leave any reviews for places, I went to the grand opening for this place when it opened and after waiting 2 and a half hours to sit down and eat the food was cold but as busy as they were I kinda expected that so I didn't make a big deal over it. So I decided to try it again last night to see how it really is, I ordered my food cashier was very friendly. I waited over 30 minutes for my order when 5 people behind me received their food before I did which not a big deal but when I got my food my hamburgers and fries were ice cold because they had been sitting in the window for a long time, let's put it this way the ranch dressing was warmer then the food, the staff is very friendly but I won't be going back to burgerrim again