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  • To make a very, very long story short. I brought a car here to get the engine pulled and rebuilt for another vehicle. I was quoted 4-6 weeks for the work. It took just over 9 MONTHS. This is despite calling in to check on progress multiple times and having deadlines broken over and over and...... over. I was even repeatedly given the owners "word" it would be done by these dates, then he never called when the time came. In that 9 month time I had moved halfway across the country and had to deal with this mess. It was unbelievably stressful and they only came through when I filed court paperwork. The only reason I give 1 star is because in the VERY END, 9 months later, they did the right thing and completed the engine for free and I was only charged the deposit for new parts. I do commend them for this. However, the chassis of the car is still there and they never returned my phone calls about it. If you're getting something relatively simple (like an oil change or simple part replacement) I would trust them to be timely, however, if you are having something more involved, look elsewhere. p.s. - Darla D. You obviously have no clue what "Ethan B" was talking about seeing as you're not me and didn't have to deal with my issue. Mind blowing, isn't it? Although I must say the service I received was quite "unbelievable". I have a $2600 quote for my rebuild that took over 9 months, over a grand in receipts for the storage of my other vehicle at another shop while I waited for them and a case number that I dropped when they realized they couldn't ignore me any more and finished their work. I believe Brian's story %110 as I was flat out ignored and lied to numerous times over a period of many months. If your experiences were good, that's wonderful, but don't dismiss other people's negative experience because you didn't have any. It shows a severe lack of reasoning ability and intelligence. Also, if anyone wants to verify my story, the green 92 Legacy in the lot with no engine was my donor car. According to my father it was still there as of a month ago when he passed by.
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