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  • Paulette took my order over the phone for our office lunch. Good phone voice, read my order back correctly, pleasant phone convo. I get there and my grilled chicken sandwiches turned into buffalo ranch chicken sandwiches. Yeah I didn't order that. She brings her manager over, nice guy, says they can fix it. As I am waiting, I can see and hear her talking to her coworkers about the situation. You messed up, not a big deal. You talk crap after? Now I'm upset. Another girl offered me water while I wait, but I feel this needs to be posted. Fix the guests order...talk crap after I leave. Two stars for the nice manager and hostess.
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