I've not eaten there in about a month (I have stoppped in for beers/drinks and have never been disappointed, (but the comment on CASK ALE being in a pitcher in a frig....WHAT!!??@?!@)), so I can't comment on the food recently, but judging by these posts, there's quite a few serious complaints about the shrimp and the service. Same complaints on both fronts: shrimp are small/slimy/taste-smell bad and service is rude/non-existant/slack. The shrimp problems's easy to fix: get bigger shrimp and boil 'em longer w/better seasoning. The help problem is a bigger question, like I said I've never had bad service but have dealt w/mostly bartenders. And I have noticed that even when its crazy busy, there does seem to be a lot of standing around, or else Chinese firedrill type stuff where someones running around trying to match food w/a table. And there IS one waitress there who I've seen/been waited on at other places who wears her attitude front & center, so I'm betting the customer altercation someone mentioned was her's. C'MON GUYS, you run a fabulous place next door and have a great start on a great idea here; fix the food issues and get your managers to get control of some of your staff!!!!!!!!!!!!