rev:text
| - This place is super cool as far as decor goes, and the food is pretty tasty as well. However, I am deducting a star for service. We felt as though we were not welcomed and actually a bother to our server.
We arrived 15 minutes early for our 8.30 reservation, and were happy to be seated early. The hostess and (i'm guessing) the manager were extremely friendly as we walked in the hostess was pleasant and happy as she seated us. It ended there.
We sat for another 15 minutes before our waiter actually came by. Between that time, plenty of wait staff passed by or cleaned off tables, and no acknowledged us. When he finally arrived, he took our drink orders and dropped off our menus. It was close to another 10 minutes until our drinks arrived. At which point we were still deciding on the dinner selections and asked for a couple more minutes to decide. And we waited. And waited some more. A couple of minutes turned into another 10 and when he finally returned, he told us "we close at 9 so I have to take your order now". Excuse me? I was so taken back by the attitude, I actually forgot what I had decided on. He didn't show any interest in speedy service, so why I should I be inclined to quickly order?
Our food arrived in a timely manner and was very good. We ordered the Crispy Half chicken, Butter Lettuce salad, Beet Salad and Barley Short rib soup. However, with the salads, our server was way behind the curve with the pepper offering, we were halfway done. But,they also make an excellent Moscow Mule so that makes up for something.
As we were clearly done with our meal, our server passed us by a few times over as he put out napkins at the surrounding tables and did his work to finish the night. And after rushing us to order, offered us dessert or coffee to finish the meal. But we already had decided that we didn't want to stay any longer and be ignored. He "hoped we enjoyed our meal" but I would rather him be more involved with our meal and enhance the experience. Great food, great decor and crappy service? I'm not inspired to come back and would recommend elsewhere first.
|