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| - UPDATE - The owners have not responded to the email I sent. Indifference seems to be a line item as well. I guess they know they use far less than perfect mass production rather than perfected traditional methods to heat their sandwiches and when challenged, they did not step up to the plate. Serving the finest sandwiches is not their forte, just the largest quantities. This is a restaurant to avoid if you are seeking quality Italian fare, better sandwiches can be found at Lina's Italian Supermarket on Centre St. N.
When one first enters this establishment, it easy to get overwhelmed by the yummy looking meats and sausages they have in full view for your sandwiches. Equally enticing is the rack of freshly baked crispy crust Italian style bread they have to make your sandwiches with. Then they kill it when they heat the sandwich before serving.
Any chef that is worth her or his weight in truffles would totally eschew the use of microwave ovens to heat a sandwich with Italian bread and cutlets that have been baked or shallow fried schnitzel style. That nuclear energy abomination is what they use to wreck what could have been an incredible sandwich. The bread was soft and soggy after being zapped with extremely high frequency radio waves and the crunch of the breading on the cutlet was utterly destroyed. The parmesan cheese was tasteless. It did not taste like an aged Reggiano or Grana Padano.
When I think of Italian sandwiches memories of San Francesco, Commisso Brothers and Racco, and the Casa Commisso in TO come to lite. Hot, fresh, superbe sandwiches which have been cooked properly, in a real oven, most a pizza oven. Microwaved sandwiches, not in your life, these restaurants are the real McCoy. In Calgary, Lina's and the Italian Supermarket heat sandwiches in ovens not microwaves.
What I was served was reminiscent of a sandwich from the coolers of Seven-Eleven or Petro-Canada.
My suggestion to Spolumbo is to donate the microwave ovens to the Drop In Centre or the Mustard Seed and install real ovens immediately. Do this an my rating would jump from a 1 to 3 stars.
However, the soups need fixing to up the rating to 4 stars and pepper shakers on the table and soft drinks that do not cost $2.50 to bring it up to five stars.
The soup was a Minestrone. It tasted nothing like a soup I would receive in the North End of Boston, St. Clair Avenue in Toronto, or Southern Italy. Under cooked potatoes and celery are not my idea of real Minestrone. There were no beans, no pasta, no tomatoes, nor any carrots. Bland bland bland. There was no cheese to put in the soup handy for the customers, I had to ask for it.
A restaurant the microwaves their sandwiches is not one bent on a sensational dining experience. It is about getting as many sandwiches out the door as they can in the shortest period of time. Even though they have all the ingredients necessary to produce an absolutely fabulous sandwich, they choose to ignore this and serve soggy, mushy, boring convenience store style fare.
If I was not there for a business meeting, I would have returned my sandwich for a refund and eaten elsewhere. NOT UP SCRATCH, NOT EVEN CLOSE.
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