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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-02-20 00:00:00 (xsd:dateTime)
itemReviewed	Fluffy Tails Pet Salon
http://www.openvoc.eu/poi#funnyReviews	9 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	5 (xsd:int)
rev:text	We had been here 3 times before and each time they told us our dog was wonderful and everything was done properly. The 4th time coming for a grooming, when we picked our 7 month old dog they told us she was very wiggly and got a couple of snips on her bottom. They mentioned they cut the hair out of only one ear as she would not let them do the other. That's all that was said. Immediately upon putting our dog in the car, she yelped when I touched her ear. She would not stop shaking her head and very sensitive. We called the groomer to ask if they had noticed anything. The person answering the phone told us to bring our dog back next day for the owner to see. Our dog had an awful day and was in pain all day. We come back there, make the effort to bring her in for the owner to see and talk to us. She said our dog probably had a ear infection and cutting the hair made it worse. Nothing was really resolved and was a waste of time for us. Bottom line, our dog came in there to be groomed and she left with a soar bottom and a terrible ear ache. The customer service and attitude showed towards the situation was uncomfortable and not of a caring owner. We came to the vet and the vet said this happens a lot but unfortunately he could not tell if there was an injury. But most likely whatever they did caused our dogs ear to be worse. It was an accident, I'm sure. I know they would not purposely hurt her. We just expected a better understanding and better customer service. We just don't trust to come back here. We should have been told that there was pain when cutting the hair in her ears. Now we are going on 3 days and our poor dog still in pain. She will heal, I know. But she is probably traumatized now, so are we! By the way, my vet bill was $175. If they had done their job right my dog would not be hurt and I would not have had to spend so much... Not even an apology!
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Sarang

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