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| - I have lived a lot of places and had a lot of post offices, and they've all pretty much been awesome, or at least functional. I understand their job is not easy, and occasional mistakes happen. I have NEVER had constant issues with USPS until moving to Bloomfield and having the grave misfortune to deal with this godawful post office.
Our postman constantly only delivers half of our packages, then will mark the rest so that they show "undeliverable - ready for pickup" when you check the tracking number.
a) They are NOT undeliverable; one of us works from home and is there all day. He never knocks, not to mention he happily leaves *some* of our packages on the porch.
b) It's random which packages he chooses to leave; none of our packages are delivery signature required. He just doesn't want to make more than one trip to the truck. Sometimes these are packages we've paid extra to receive by a certain day, i.e., 2-day Amazon shipping for dog food - yet he marks it "undeliverable" and we get it 1-3 days later than the deadline, so we have to go to the store and purchase a spare bag for those days, which defeats the purpose of paying for expedited shipping.
c) He updates the tracking number "undeliverable - notice left", but this is a lie. He does NOT leave (and never has left) a "we tried to deliver" notice, and he doesn't take them back to the post office for pickup. Instead, he leaves them in his truck and delivers them within the next few days, as we found out the two times we checked the tracking number and tried to go pick up an "undeliverable" package. He just marks "notice left" to cover his arse with his boss at the post office when people call and complain. Meanwhile, my mail gets left in his truck overnight, against regulations, where it could be lost, stolen, who knows what else?
BESIDES all of this, he has lost two of our packages completely - not temporarily misplaced, lost as in gone forever, never located (the post office swears up and down that they were delivered, but they were NOT, which we know as one of us works from home and picks up the mail from the porch immediately). We suggested that maybe they were misdelivered and they insist that was not the case. However, we know that he misdelivers packages BECAUSE we are constantly getting neighbors' packages delivered to us - THREE already this week!!! - and having to walk them to the correct house. It isn't even always neighbors on our street. One was 1/3 of a mile walk up Penn.
Again, wouldn't mind if this was an occasional thing. Human error happens. But this is CONSTANT. This is EVERY FREAKING WEEK, nonstop. I am not exaggerating. We have had this problem for the 7 1/2 months we've lived here, and we've recently started making multiple calls and complaints about this in the hopes of solving the problem (which we feel bad about since postmen have rough jobs and we've never had reason to complain about one before). But we have seen zero improvement or attempts to address these issues. I'm sorry, but this guy is in the wrong line of business. We're just ONE house, and if we're having these problems nonstop, it's a dead certainty that the other people on our route are experiencing issues too. Phone calls to the branch supervisor get a big fat ¯\_(?)_/¯ attitude. It's like taking crazy pills; feels like we're being trolled at this point.
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