We went on a Friday and got there at 5:25pm. The restaurant was full and there was about 5 tables ahead of us but we only had to wait about 10 minutes. Contrary to numerous reviews stating that you had to flag the servers down but we didn't have to. We were seated and our waitress came promptly about 2 minutes after being seated. I ordered the Tonkatsu black garlic oil and hubby got the Tonkatsu.
Pros:
-Staff was very friendly and very nice, especially our waitress
-Food came under 8 minutes
-Nice atmosphere
-Broth was tasty
-Hot spring egg tasted great
-Noodles cooked perfectly
Cons:
-The ramen broth was at best only warm, this MUST be improved because how can noodle soup be just warm? Both mine and my husband's bowls were only luke warm temperature
Overall:
I would definitely visit again and hope it was a one off that the food temperature was off.