This one star is 100% for the service (as sambalatte and general is our favorite place to get coffee)
My husband and I generally go to the Boca Park location for date nights and enjoy to walk around a little bit. But this location is much closer to our home. It has been about one year since I came to this location for the first time and I was so unimpressed with the barista's and their attitude that I have not gone back for about a year.
I have been two times in the last month and both times have been treated so poorly that I had to leave a review.
One of the times I ordered mine and my daughters drinks and they came in a (to go cup we were never asked if we wanted to have it here or to go) I then asked if they would give it to me in a here cup and she rolled her eyes and told me it will be cold by the time we transfer it (my first thought was the make me a new one) she then made my drink and I hear cup and told me she had no more clean for my daughters. $15 for coffee I expect that you could wash the cup.
We love their coffee but not this location seems like in a year enough people probably have stopped going further them to realize that they need to change their customer service.
No one had name tag so there was no way for me to take a name down