Just came in and of course nothing is "hot and ready" . The only thing was a pepperoni pizza and cheese bread so I get that. The pizza and cheesy bread were so stiff and and hard it looked like they had been cooked hours ago. It was dry and semi warm. My boyfriend cut the inside of his mouth due to the crust on the cheesy bread which tasted completely off. On top of that I never received a receipt. I've never had one good experience here. I usually call and give them at least 40 minutes to get my food ready but I didn't have the time today. I really need to find a different location. Even tho this one is the closest I will drive the extra miles for a decent meal.