Came here before shopping, and was thoroughly disappointed with the cleanliness. My first set of cutlery had a dirty knife, so I used 2 forks with my appetizer, and asked for new cutlery for my entree. After I had used the new fork to clear a piece of cellophane off my rice, I noticed a long hair on the new cutlery. Lost my appetite. Food looked great, but was not able to eat it. The manager took the entree of the bill, and made it sound like he was doing me a huge favor.