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  • This is our second time to Aioli Burger, and as they are newly opened, I understand that there will be some growing pains. Our first time was so good, so we tried again, once again on a busy weekend night. First the good - the Italiano burger is so consistently good, and we love the loaded fries. The truffle burger was solid, and the chocolate shake was delicious. The meh - while the wait wasn't bad, it appeared that there were numerous other customers waiting for to-go orders that had been waiting a while and were obviously not pleased. Doesn't strike a lot of confidence as we're placing a to-go order, though I didn't find the wait too long. What was disconcerting is that we didn't get a receipt, so we had no idea how long we waited. We didn't get a number either, so we really had to sit and hope they did in fact have our orders. I somehow feel more assured with a receipt in hand, but I even asked and they said that I would get a receipt at the end. We didn't, so even now I have no idea how long we waited or how much our bill was. Irritating, but not a deal-breaker - they obviously need to figure out a better system for to-go orders. And finally the terrible - I can overlook a lot of managerial issues, but I want all of my food to be at least passable (and to be fair, most of our food was exceptional). I had raved last time about the kids meals - I was impressed by both the chicken fingers and kids burger. I ordered chicken fingers for my kids again, and unfortunately, they were inedible, even to my kids who routinely enjoy stale cheerios and things that fall on the floor. They looked nothing like the chicken fingers from last time; these were dry and overcooked and overall not good. We threw them all away, which is sacrilege in my household. Will I go back? Definitely. Am I a bit disappointed? Yep. Hopefully this was an anomaly as this is right in our favorite area.
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