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  • We are new to Las Vegas. We had two rooms in our home that were not cooling properly. My wife's office was one of those rooms and she was not happy. I had several companies come and check my ducting and A/C units, which all seemed to be in good shape. I was offered a new Air Conditioner by three of the companies. Those estimates ranged from $8,000 to $12,000. If that was what it cost to get results, I was ready to order. A good friend told me that Jim Jenson at JENSON TOTAL SERVICES had helped him in the past and that I could trust him to give me good information..... so I called Jim. He came out and checked my system and ducting. He measured the air flow from my registers which seemed low. He climbed into my hot attic and through a small opening over those two hot rooms. He found a small kink in the ducting that no one else had found because of the difficulty of getting through that small opening. After that fix, my air flow was slightly better, but he then told me that a new unit would be ineffective because those two rooms had NO INSULATION in the attic. It seems that the builder had not made sure the attic was insulated properly in those hard to reach areas. I took his advice and had insulation blown in above those two rooms and increased all over my attic while I was at it. Shazam! Suddenly my Air Conditioner was now up to the task of cooling my whole home. He would not charge me for coming to inspect my home. I insisted on paying, but he said "NO CHARGE." Jim saved me thousands of dollars and the aggravation of discovering I still had the same problem AFTER I had spent those thousands of dollars. Jim took the time to truly inspect my home and solve my problem. I am as pleased as one can be with Jenson Total Services. Jim went the extra steps to find and solve my problem. I will not only call him again, I will recommend him to all my friends. Nice Man and Great Service!! Knowledgeable and Honest Service is VERY SPECIAL these days!!!
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