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  • We recently acquired two new cars - a PriusV and a Camry. We used the car buying service through Desert Schools and dealt with the dealerships internet team. The Internet sales director is April Jacob and I worked John Giger and Bruce Smith. John's new at the dealership but a class act. Bruce is an old hand and helped John when necessary. I worked with two finance managers who were both very professional. April and John bent over backward to create a positive buying experience and when I was done I didn't feel like I'd had to battle tooth and nail to "get a deal". John worked with us over the course of two weeks to test drive several cars, work through pricing as I made sure the price, the features and the financing was where I wanted it prior to committing to moving forward. I would advise all consumers to find a way in through the internet buying service so you get experienced sales staff as opposed to the less experienced staff for the walk in traffic. If you dislike the person on the phone you can easily ask to work with someone else or move on to another dealer. I used Kelly Blue Book on line, Edmunds.com, YouTube (car review videos) and downloaded and used a autoloan/lease financial calculator and did my own work before I went to the dealership. With the information available on the internet and through the sales person, I figured out all the financial information I needed in advance and was able to do this at my leisure.
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