Everyone here was amazing from the second I arrived. They were out to get my pup from my car in minutes and took him straight to the back (he had a lot of pain and complications from being neutered). I was there for awhile as they are very busy but there was always someone rotating out to update us in the waiting room and the desk staff was so helpful and willing to answer whatever questions they could. I'm a night shift nurse and was in and out between shifts and they were not only attentive to my dog but me and my lack of sleep and my schedule as well (Dr Brigham offered me a pillow and a blanket while we waited for testing to get done!) I can't say enough good things!