| rev:text
| - Terrible management, disorganized kitchen, chairs falling apart, overpriced mediocre food.
Came in just before 4pm on Mother's Day. Party of 3 - sat in empty dining area. The chair at our table fell apart when we pulled it out to sit. This should've been our omen to leave this place and never come back.
Told their seaweed salad hadn't defrosted yet. Fine. They don't serve coffee. Ok. Placed order of salmon teriyaki, seafood teriyaki, an avocado roll and a 2pc nigiri- all as entrees to come out together.
While waiting some sort of metal panel on a tepenyaki table fell out of the vent and landed on the grill. This place is falling apart.
30 minutes later the roll and sushi comes out - I decide to wait for the rest of our meals to eat with my family. 15 minutes go by without our server checking in. We start to notice other tables that arrived 20+ minutes after us with larger parties receive their appetizers, then entrees. Flagged down our server. She acknowledged it had been 45 minutes since we placed order and said she'd check on it. Our drinks stay empty as we watch the servers huddle at the bar. I guess they don't cover other people's tables here?
Another 25 minutes go by. We are assured the supervisor would come to speak to us to take items off or discount for the inconvenience. At this point we just wanted to eat! Entrees came out mediocre - salmon was overcooked, but edible. Veggies were good- liked the ginger sauce for dipping. Anything was fine at this point, we just wanted to get on with our day. Sever offered to bring me miso soup since I had eaten my meal like 30 minutes prior.
We waited another 15 minutes after everyone finished for this elusive manager - Chris Corona. He came out and was instantly condescending and combative. Guy, it's Mother's Day can you chill or show a bit of respect for my mom and grandma? "Seems like you're upset about a small wait? You should've expected this wait, it's typical." Dining room was empty when we arrived- tables that had arrived 20-30 minutes after us with parties of 5 were on dessert and closing their bills. When we tried to explain we had been there for over and hour and a half - he interrupted me and told me he didn't want to argue and would get us a gift card. We told him we didn't want to come back. Check came out without any discount. Flagged down our server again. She brought back check with 13% discount. Ok thanks. Put down card - were charged for the original amount - had to flag our server down again and she brought back the cash difference. Come on, get it together.
Our server Caitlin was nice and felt bad for the disaster but it was a nearly 2 hour train wreck from start to finish.
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