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| - I'm disappointed. Why? Because the food was really good. More on that later, but here is my praise about the food. (deservedly +1 star)
There is so much selection. The food was delicious. The plates were hearty and fills you up. There is so much flavour that no meat eater can complain that it's just "salad".
Price wise you can get tapas for 3 for $15 (good enough to share between 2 people as an appetizer), larger sized appetizers for $9, and entree for $14.
Between myself and my boyfriend we shared 3 tapas, 1 appetizer and the Moroccan stew and it was more than enough.
My favourite dishes were the Spicy Lentil Balls (the tapas comes with bread to dip), King Mushroom appetizer sauteed in watercress), Moroccan Stew (spicy, hearty, rich, flavourful).
My friends also had the Portobello Mushroom which they said was too salty.
My concerns about the food part of the meal:
- for a restaurant that caters to so many dietary restrictions, I'm surprised that they don't serve any bread/crackers that are gluten free (even rice crackers would have done), so I was forced to eat the spreads with my fork.
- the menu online has not changed in 5 years. granted the restaurant might change their menu daily, but a more current menu could have been posted
- although the Moroccan stew was amazing, there were hidden olives in it, and twice, i bit down on the pit without knowing. be careful!
And yet I was disappointed. Why? Because I would like to come here again. But I could not stand the service. We sat down at 6:30 and we left at 10pm.
Don't get me wrong, I had a great time, and only because of the company. We literally chatted for over an hour before we realized that no one had asked us for our order. For an establishment that does not allow reservations between 7pm and 745pm and had to ask permission from someone if I could change my time from 6:30pm to 6:45pm they didn't seem to be doing their time management very well.
By the time we did order it was about 7:45 -8pm. But the food took forever to come. The friendly server told us that she would bring out the dishes as they were prepared as some ordered Tapas,, some didn't. etc.
So everything came out on it's turn, but when the entrees finally came out it was almost 2 hours later. Did this mean that the entrees take 2 hours to make? I can't understand it.
All of this, I don't believe it's the servers fault. She was one of two that had to cater to the whole place. But I do believe more management in the kitchen is needed to get food to people in a timely manner. I have never been in a restaurant this long before! It's so frustrating because I am torn between the food being so great, and the long wait.
Even though our large party was charged a mandatory 17% gratuity, it was done pre-tax, which was nice because a lot of places don't do that and I get angry. But here I am again torn because I am paying for someone that just brought my food to me and forced me to wait 4hrs??!
I would recommend coming here with a big party, good company, and good conversation. With all that the long wait time will fly by.
I don't recommend coming here with you and your date, because you may get frustrated and leave like we saw two other customers.
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