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| - I've always been a fan of Quiznos; I preferred their bread and their sauces and the general overall package you can receive here over any other chain sandwich shop. However, I'm still very unsure about returning to this location.
There is an employee who works here who always seems to be the one who is waiting on me, which is not something I'm too fond about. Granted, he's let me in early a few times before they open, but that's about as far as my appreciation extends. On one specific occasion, he was being very forward about me trying the wheat bread. I politely declined and reaffirmed my decision on white. He then said I should probably eat the smaller sandwich instead of getting the medium size, which I also declined. I was heading to work and needed a good sized portion. I am a vegetarian and normally get just cheese and vegetables, nothing special, nothing too expensive. So it was a very big surprise when he rung up my order and it came to seven dollars without the drink. I know Quiznos is more expensive, but I've been here plenty of times to know that was wrong. The best part about it all is that after I reluctantly handed over my card (after he insisted they should always charge for 'extra cheese' and guacamole I hadn't even asked for), I looked down and realized he made me the very small four-inch sandwich when I'd asked for the bigger one. Perhaps an insult on my small frame, perhaps not- but that's the way any woman would take it.
At this point, I was very frustrated and simply left. I had promised myself I wouldn't go back, but weeks later, I found myself back in the store, face to face with the same man. I noticed the owner (presumably) was also there with him. She made my sandwich and dressed it to perfection, and there I was again with him as my cashier. He goes on about how it will be an extra cheese charge, and tries to charge me for a six dollar sandwich I hadn't asked for. But luckily, the owner came to my rescue and fixed his errors, saying specifically that she knew what the order should be because she had made it. He then had the audacity to say, "When we make mistakes, we pay for it." after she left.
So beware consumers, if you walk into Quiznos and see this man, be firm in your demands. Don't let him upcharge you (as I've noted with most customers I've watched pay-- always much more than the advertised prices, or an 'extra charge' they hadn't known about-- he's even done it to firefighters). The saving grace and the reason behind my three stars was the immense professionalism of the owner, and specifically one of the women who works as a manager there oftentimes during the week.
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