Love love love this place! I had my very first Brazilian wax after literally years of toying with the idea and always chickening out. So when I went in I was VERY nervous about it. I came in early so I could apply some No Scream Cream (which they do offer) and was offered a glass of wine while I waited. D'Lisa has such a quick-to-warm-up-to personality. Pleasantly chatty and very easy to talk to. She made the whole experience so comfortable and she even gave me an enthusiastic "you can do this!" when I was a little nervous in the beginning. By the half-way point we were chatting like buddies! She answers your questions about waxing like she DOESn't get asked the same questions every day. :) She never got annoyed by my nervousness or my questions. An awesome experience! I plan on referring as many people as I can to her services! I will definitely be back!