Would love to rate the food...but never got any (except for cold, crusty bread that seemed to have been soaked in olive oil).
Showed up at 6:45 on Saturday night with a reservation. After ordering food and getting our drinks we never saw our waiter again except for a "drive-by" ("Everything OK here?" As he ran by without waiting for an answer.) After an hour with no food and no drinks past the first round I got up and went to the bar to pay for the drinks and left. While we were there we saw several waiter-less tables, including one with a dude who went to the bar to get a beer for himself since no one came his table to ask if he needed another drink.
Based on other reviews, it appears Fran's never got their act together. There are WAY too many restaurants in Charlotte (and Dilworth) to put up with this. Terrible start to the weekend.
To paraphrase Keyshawn, "COME ON, FRAN!"
Won't be back.