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  • After a miserable experience with another pool company, our home warranty company decided to send Aaron Pools out for a second opinion. My husband and I were working at the time of the appointment so I had my mom head over to our home to speak to the tech while he was there. He couldn't have been nicer. Alex was very kind and professional and told me that we didn't deserve the treatment from the last company. The last company told us that they couldn't replace our pump motor because our warranty company denied it which, in fact, they hadn't. Alex told me that they will never deny the job while a tech is on-site if it is obvious a repair/replacement is needed. He had a rebuilt motor put in within about 30 minutes and our pump is running better than ever. He even told me that they'll replace the motor, at no cost to us, if something happens to it in the future. I appreciate the great customer service and attention to our immediate needs.
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