HOW THE HELL DOES THIS PLACE HAVE A LOW RATING? I bought my 11/11/11 wedding gown here and a bridesmaid dress 05/20/2017 and the staff remembered me!!!!! My bridal gown was so beautiful that I feel bad for any other bride that will ever get married again because my wedding gown will trump theirs. So much detail and the scalloped hem line....I needed zero alterations because they did such a supreme job of measurements at my fitting....It's so beautiful that if I ever get remarried again I'll just have it altered for my breast enhancement! The gowns and customer service were completely impeccable! And kim I can't thank you enough for dealing with a bride who lives 2,300 miles away from your store!!!!