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| - The struggle is real... between a one-star or two star-review. Ultimately, I gave two stars because some of our food was good and the margaritas were tasty. Here are the details though.
We (a group of five) arrived for a late dinner on a Saturday night. It wasn't busy at all, so we sat outside. I totally get that this location is new, but if I were the manager, I would have relocated some of the Old Town staff to this location while working out the kinks. It was obvious our server was new. She seemed brand new to the industry.
We sat down and immediately ordered drinks. The spicy margarita was not spicy at all, but had a good flavor. The house margarita was delicious. The spicy mule was so bad, we sent it back. We were never offered water and finally had to ask for it after about 30 minutes (during which time our server was MIA).
We ordered an appetizer of three dips - the roasted corn salsa, guacamole and bacon bean dip. Instead of getting the roasted corn salsa, we got the house salsa (which was not good). We asked the server to clarify which salsa we got (didn't want to accuse if we got what we asked for), and she said she couldn't see it because it was dark out. She did bring us the roasted corn salsa anyway. She said she would bring us plates and then didn't for probably 15 minutes. We asked for napkins. She brought those 10 minutes later, and basically threw five napkins at my sister to distribute to everyone.
For an entree, I ordered two tacos: the grilled shrimp and the crunchy taco made with carnitas. The grilled shrimp was fine, except that it came with two small shrimp. The carnitas were absolutely awful. They were completely charred and hard. I took one bite and spit it out. The shell for the shrimp taco was supposedly handmade that day, but it was so chewy that it was hard to bite into and tasted like it had been sitting out for days.
Others had the traditional pizza (fine), chorizo pizza (good), burrito bowl with carne asada (good) and more tacos (okay). One of us had a salad as well, and it came with no dressing. She asked to get a to-go box for it and to get a side of dressing, and our server said, "I'm not sure about the dressing... I'll bring it if I can get it." WHAT?!
All in all, drinks were good, food needs some help, and service left much to be desired. I would be inclined to return to try other dishes, but the service was just so horrible.
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