My cat is 10 yrs.old and never had a bath or a groom,like a lot of people was under the assumption that cats groomed themselves.WRONG..I was referred to Royal Dutch,tired of constantly vaccuming I made an appt.Jan went above and beyond,bath,nails,glands,dry, she looks great and the shedding was drastically reduced.I'm a believer now.Royal Dutch is the best!