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  • I would give 3 stars for the food but 0 star for the service. A very small thing but they deal it so badly. Food? Ice cream taste good? others are ok? but the waffle is too soft. Service? 1. A sign of only to go was stood in front of the door half hour before closing. Ok, I can understand maybe they want to close the store right at 11pm. Why don't they just change the dine in hours to 10:30pm? 2. About 5 minutes, the server came to give me the take out, one big plastic bag of kitchen utensils, a big box, a tray with 3 cups. ( I only ordered 1 waffle) Was he thinking that take out customers should take each piece separately?! His reason was the bag doesn't fit the waffle boxes. The take out items should be hold separately or horizontally in the bag with two hands. I only ordered one Item and the take out was pack in a weird way. He said he can not do any thing. 3. I mentioned I can't take it like this. At this time the manager came and fixed the problem easily. All the boxes were fit in the same bag easily. So far so good. However when I tried to mention him what just happened with that waiter. He didn't want to listen and even said I am blaming his employee?! I understand they all are very busy on dine in customers, but this is not the reason to treat other take out customer so so so poor. Not pack up the take out? Not listen to complains?Won't won't won't go again.
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