I had some old jewelry (mostly broken chains) and I thought I would find out if there was any value to them. I met Warren who took the time to evaluate the pieces I brought in. I was amazed to find out I had enough trade-in value to purchase two beautiful sterling silver chains! Fuhgeddaboudit this place is fabulous! Warren and his associates were respectful, courteous and extremely helpful....plus they have some gorgeous jewelry for sale and they are willing to negotiate pricing which I love! I'm a New Yorker....of course I want to negotiate!