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  • I made a reservation for 7:30PM on a Tuesday night, I walked in at 7:20PM with my partner as we were off work early and decided to head in first. We get greeted by the hostess, nice lady, acknowledges our reservation and takes us to our table. (Interesting I thought to myself, she did not ask if we wanted to check our coats or bags as they did the first time, Meh i said, it wasn't a big deal) We sat down, looked at the menu and contemplated what to eat. 10 minutes passed, and after receiving a phone call from my parents that they were going to be late, we decided to indulge in a drink, however not a glass of water in sight. So we waived down our server, and as he came by, he dropped 2 glasses of water. We ordered a 10oz Sake he had recommended, even had a little taste test before we ordered it, not bad. The restasurant was getting busy, so we decided to order incase we had to wait, and most importantly we were really hungry. Finally my parents arrived, 7:40PM now, they are brought in and seated at the table, my dad sits down, however, the hostess asks if my mother would like her coat checked, absolutely she says, then goes on and asks my dad if he would like his coat checked, walks by my Partners Coat, remember its a coat, not a sweater, shrug, nor a little skimpy cardigan, a full size coat; does not check it. (fine, as it wasn't a big deal) My parents sit down and we talk about their day, 10 minutes passed, no water in sight, we sit there sipping on our sake, with 2 glasses of water for 4 people. I look at our server who walks by, he looks, smiles and nods, OK. 5 minutes later, still no glass of water, so I decided to waive him down and ask for 2 glasses of water. First two dishes arrives (complimentary Lobster miso soup) which comes with the Lobster sashimi platter we ordered along with the IKA we ordered. Soup was ok as it was free, my partner had a tough time taking out the meat, I told her, mostly because the lobster is over cooked, no kidding, it was so overcooked it tasted like rubber; good thing we didn't pay $5 for it or I would've shot myself in the foot. Immediately after the soup, they change our plates, cleared the table and brought our third dish, (4 pieces of O-toro sushi). Without a doubt, O-toro was amazing, melts in your mouth. After the O-toro is when the waiting game began. By now it was 8:15PM, we had finished our first 3 dishes and I had drank my cup of water. 8:30PM, my glass is still empty along with my partners. 8:40PM, (after almost 30 minutes) finally someone comes by and fills our water glass ( I didn't say anything as I still had sake but FAAK..) and brings out our lobster sashimi platter. I must say for the price, and it being a "large platter", I have definitely seen better. Regardless, the sushi was pretty fresh and it wasn't bad. Downfall; we found a piece of fish scale on one of the sashimi. We finish the sashimi platter, expecting our last 2 dishes to come out at the same time as they were Nigiri and a Roll (Jabistroll), but nope, they refuse to bring it out. 9:15PM, finally the Jabistroll comes out..without the Nigiri. Fine, Jabistroll is suppose to be their signature, but fk..the roll was soggy, the rice was soggy, when you pick it up with your chopsticks, half the roll crumbles and falls on the table before it makes it to the plate. There was more rice on the plate itself than in your mouth. You put the roll in your mouth, you taste the sear and then everything turns mushy like baby food. FML! I waited how long for this? and it was suppose to be bomb? After the Jabistroll I figured they would smarten up and bring me the Nama (classic 7 piece nigiri) but again, nope, didn't bring it out. 9:45PM finally they bring out the Nigiri our server says thank you for your patience, by that time I had already zoned out, Inside, i was so frustrated, nothing wouldn't recovered my dining experience unless a miracle occurred. I decide to order dessert due to the occasion 10PM The dessert comes, I was hoping it would be something fancy, you know like a plate with crazy design of coulis with aerated chocolate or something. BAM, nothing, just 2 stemless martini glasses, 1 of the vanilla ice cream with asian pear, the other of some sort of coconut Sake with strawberries, and a plate which said HAPPY BIRTHDAY, with a scoop of green tea ice cream and a green tea creme brûlée. No candle, no nothing, just a plate that says happy birthday, like something you would get at loblaws when you ask the lady to write happy birthday on a chocolate card and she gives you all sorts of excuses how she can't do it, or you have to write it on a piece of paper so she can do it. Best part is, after all this waiting, I ask for the bill and NOTHING is taken off, not even the dessert, nor the Nama which took an ice age to arrive. So what do I do? i took the bill and threw it on the floor and said THIS IS BS! (jus kidding), I paid the bill+15% tip walked out and told myself to never come bak
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