This is a chain restaurant and as such, the food is pretty consistent in quality. What distinguishes one location from another is the quality of service and the Sherway location is sorely lacking in this area. I have come here many times because of the extensive menu, hoping that service will improve, but alas, I am always disappointed.
It's not that staff are outright rude; they're just not interested in making your experience an enjoyable one. You wait a long time for everything: to be seated, to be acknowledged by your server, to receive your bill, to pay your bill etc., but hey, if you've got all day then by all means , go for a meal - you'll have plenty of time to eat it!
Don't let this location turn you off from enjoying Pickle Barrel as a restaurant - just don't go to the Sherway site.