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  • Was told 15-20 minutes to wait for a prescription. It took over an hour. We were told that we could wait and that our name would be called over the speaker when it was ready. We walked around the store for probably 15 minutes then sat in the waiting area right next to the pharmacy. My brother has pneumonia (which is why we were getting medication) and his oxygen was low, he just got off work and was tired, and he was coughing up a storm the whole time. Hard to miss that a big man is sitting in your waiting area looking like crap and coughing like hell. The reason this is important is that finally after an hour I went back up to the counter to ask how much longer it would be (because he was really feeling sick and wanted to lay down.) I told the kid that I'm sorry to nag, but we were told 15 minutes and it had been an hour. He looked it up and said it was ready; they must have just forgotten to call it out. WHAT??!! Ok...even IF you forgot to call it our right away, how did none of the 5 or 6 people working there think "Boy, that man over there has been the only person sitting in our waiting chairs for about 45 minutes now, coughing his brains out and looking like hell...I wonder if he might be waiting for something...Oh shoot! We totally forgot to call it out!" Nooooope. I have a prescription to move from my old pharmacy across town but I think I'm gonna cruise over to a nearby CVS and see if they can do better. Peace out, Walgreens.
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