Poor customer service. Both my boyfriend and I reached out to TCE on multiple occasions to begin service. We called and emailed and received no response. We were in quite a bind and needed someone to help with our puppy on a day that we were both working and could not be home. I was very disappointed that I heard nothing back. Even a response that the company was too busy would be better than wondering if we would hear back.
We reached out to Downtown Pittsburgh Dogs and heard back within a few hours. Kevin was able to accommodate our needs within the same week, even with their busy schedule!