I have been to Stone Oven more times than I can count. However, this weekend was by far the worst experience. The customer service was absolutely horrible. The workers seemed lazy, disorganized and rude. I was being observant and noticed that almost every table had something wrong with their order. I ordered the Jaina's Salad, and they forgot the tabouli. My friend who I was with waited 10 minutes for her breakfast sandwich, only to realize that they lost the ticket for her order and then she had to wait another 5 minutes for them to make it. They didn't seem apologetic at all.
At the end of the day, the food quality is still good, but the customer service is the worst I've seen. I will absolutely be going to the Lee Rd store next time and every time in the future.