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  • This is the very first time I leave a review for anything, which goes to show that I just could not sit back and allow this clinic to continue their horrible practice! As many of you have done, I bought the 1 year 6 areas groupon package, and on my first visit I was basically forced into 'upgrading' WHILE I WAS NAKED on the table and the procedure had started already. I had my lower legs and brazilian treated because they told me that each is equivalent to 3 areas - therefore I had 2 areas treated, the upgrade for the area which I thought should have been covered under the 'brazilian' was another $199. Every time I came for an appointment and almost always I came early, I had to wait a minimum of 30 minutes, and the receptionist wouldn't even acknowledge it or try to explain why. I would have to remind her that I've been waiting and ask her what is happening. She was so blasé, so matter-of-fact, and even once told me something like "it's like a doctor's office, everybody always has to wait". Hahahahahahaha The place is incredibly unprofessional, the estheticians seem to be very amateur, uneducated in the field, I wonder if they are certified at all. I think I had over 8 sessions and really no results worth mentioning, on the contrary I have ingrowns like I have never had before! I don't think the machines they use are up to par or they never seem to use the right intensity. After every session I would tell the esthetician that I'm not seeing any drastic results, and would always get a rehearsed response, "well, you know...everybody is different"... blah, blah... If you're not doing your job and not caring because of the "groupon deals" then don't do groupons! If you believe in your product and want to have happy clients who keep coming back then do your job professionally and ethically! It shouldn't matter if someone paid $500 or $5000, do your freakin' job, commit to it! If you did, we would not have a problem paying $5000, but with your kind of unethical practice I wouldn't get zapped, not even for FREE! No words, just bad, bad, bad!
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