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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I have mixed feelings about this spa. I used to frequent the Body and Soul spa four years ago and I had wonderful experiences, but I moved away. Now returning for a massage and facial I was disappointed. I showed up for my appointment to find out the aesthetician did not show up for work. The receptionist was not very professional, no apology and told me some personal information that was not needed. I went forward with the massage, but the check out was stressful. I completely lost my relaxed state. The receptionist had not heard of the promo offer I booked under and I had to show her proof of the email I received on my iphone. I also had issues using my spa finder gift card. The resolution was to come back the next day for the facial and the more experienced receptionist would complete my transaction with the spa finder gift card. Thank goodness for this receptionist who apologized to me many times for the mix up, otherwise, I would have given the spa a much lower rating. The massage and facial were good; too bad the customer service ruined the experience.
http://www.openvoc.eu/poi#coolReviews
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