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  • Summary: Competent AND Honest. What else do you need? Competence: I've been visiting Carlsson Family Eye Center since they first opened (I think about 8 years ago). Prior to visiting Dr. Carlsson, I never really expected much from an optometrist other than to quickly and perfunctorily go through the motions of the eye exam and then to fulfill my contact lens prescription. Dr. Carlsson clearly takes immense pride in his work and truly focuses (got love the use of that word in this review ;) on each of his patients. He determined that I'd had the wrong prescription for several years and it was causing undue stress on my eyes. He was able to greatly improve my wife's experience with contacts because she has a terrible astigmatism and had been given a dramatically over-powered prescription by doctors in the past. I referred by best friend to Dr. Carlsson and the Dr. discovered a previously undiagnosed problem with my friend's eye that was pretty significant. This condition had been missed by a multitude of previous optometrists. Honesty: Both the Dr. and his staff are extremely ethical and trustworthy. I was having some pretty terrible problems with contact lens irritation. Dr. Carlsson recommended that I consider Lasik which I ended up getting. Think about it, once a patient gets Lasik and has perfect vision, how often are they going to go back to the optometrist? Regardless of the fact that Lasik would probably mean I would visit the optometrist much less, Dr. Carlsson didn't hesitate to encourage this option because IT WAS THE RIGHT THING FOR ME, THE PATIENT! You have to be able to trust your Dr. and you can trust Dr. Carlsson. One more example: My wife left a box of very expensive contacts on the counter at the Eye Center. We didn't notice that she didn't have enough contacts until 6 months later. She called the office to see if they had any way to verify if she hadn't received enough contacts. They went back through their inventory and were able to determine that, yes, they did have an extra unaccounted for box! It would have been so easy for them to simply say, "sorry, we don't know anything about that." Instead they 1) Put in the work to investigate it 2) had good enough records that they were able to verify it 3) actually told her about it and gave her the extra box! When you have a competent and honest Dr. supported by competent and honest staff, you really can't go wrong!
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