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  • This spot is okay... burger was juicy and cooked well, but the pattty to bun ratio was off, too.much bread. The main reason I gave this a low rating was because of management. There was a clump of hair in our basket of fries. The server was great and was disgusted by it as well and offered us a fresh basket, which we turned down because we were no longer hungry. The problem is that the manager didn't come to see us until we asked to speak with him. When he came over and we complained, he said "I offered you a new order and I told the cook to trim his beard" this Is unacceptable customer service. A real manager would have come over on his own and bent over backwards to make us happy. If the manager had had a better attitude and been even remotely sorry we would have been satisfied. Who knows what else had hair in it that we didn't notice.
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