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  • Things that Darcy Haber and the Solidarity Realty team don't have time to do: 1. Read the laws that govern their business. The Wisconsin administrative code clearly indicates that landlords are responsible for repairing wear and tear and that tenants are responsible for unusual damage caused by tenant abuse. Darcy and the Solidarity team don't know this or choose to ignore it. If after 20 months of using the shower every day the low-quality paint on the ceiling starts to peel a bit, they'll regard that as abuse. That's right: Bathing is abuse. If after 20 months of placing a couch next to a wall there is the slightest little tinge of discoloration on the wall, they'll regard that as abuse. That's right: Sitting is abuse. 2. Hire a competent maintenance staff You won't get a professional. You'll get David, the guy who owns the unit and who wants to save a few bucks. He's pretty good at shuffling around the unit staring shame-faced at the floor as you point out the issues with his "repairs." Actually fixing things? Not so much. 3. Respond to simple maintenance requests. Let's say that they rent you a condo with large windows facing the lake. Now let's say you request that someone wash those windows during the 20 months that you're paying them large sums for this apartment. They will not have someone wash the windows. They will not even respond to your emails. It doesn't matter how many times you contact them. It's not that there isn't a company that cleans windows. There is. An employee of that company will magically appear just as you are moving out. Things Darcy Haber and the Solidarity Realty team DO have time for: 1) Cashing rent checks. They're very good at that! 2) Setting up shell companies. Everyone we dealt with works at Solidarity Realty. They all have Solidarity email addresses. We dropped our checks off at Solidarity's office. But apparently we weren't dealing with Solidarity, but with a company set up by Solidarity's owner for the sole purpose of renting this particular condo. 3) Removing negative reviews Don't ask for competent, timely repairs. Darcy and her team are too busy having accurate reviews taken down.
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