I started going to Dr Shim because of an emergency my dentist wouldn't handle in off hours. Dr Shim has responded to my families dental emergencies despite the hour. Opened my her doors very late and very early to deal with emergency dentistry. I can count on her to answer my call. Very rare in a dentist. She is very on top of progressive dentistry such as tooth alignment and cleaning. Her staff is beyond helpful- great text reminders etc... and cognizant of dental health idiocies in our health care system. Dr Shim is a quiet unassuming woman who is careful and thorough but most of all caring